This policy explains what information Flow Keeping collects, how we use it, and the choices you have. It covers our marketing site and the Flow Keeping product at dashboard.flowkeeping.com.

Who we are

Flow Keeping provides real-time accounting software and optional bookkeeping services. For privacy questions, contactsupport@flowkeeping.com.

Information we collect

Information you provide

Account and profile details (name, email, company, role)
Billing and subscription information when you purchase a plan
Messages you send us (demo requests, support, contact forms)
Content you upload or enter in the product (notes, files, contacts, accounting data)

Financial and connected-account data

When you connect banks, cards, selling channels, or accounting tools, we receive transaction and account data needed to power the product. Bank connections are typically facilitated through providers such as Plaid. We do not sell your financial data.

Automatically collected information

Device and browser information, IP address, and approximate location
Usage data (pages viewed, features used, timestamps)
Cookies or similar technologies for session, security, and analytics

How we use information

Provide, maintain, and improve the Flow Keeping service
Authenticate users, secure accounts, and prevent abuse
Process payments and manage subscriptions
Respond to demos, support, and sales inquiries
Send product, billing, and (where permitted) marketing communications
Comply with legal obligations

How we share information

We may share information with:

Service providers that help us operate the product (hosting, payments, email, analytics, bank-link providers)
Your organization administrators and invited team members inside your workspace
Professional advisors or authorities when required by law or to protect rights and safety
A buyer or successor if we are involved in a merger, acquisition, or asset sale

We do not sell personal information.

Data retention

We retain information for as long as your account is active and as needed to provide the service, meet legal and accounting requirements, resolve disputes, and enforce agreements. You may request deletion subject to those obligations.

Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; please use a strong password and protect access to your account.

Your choices

Update profile and organization settings in the product
Disconnect third-party integrations where the product allows
Opt out of non-essential marketing emails via unsubscribe links
Request access, correction, or deletion by emailing support

Children

Flow Keeping is built for businesses and is not directed to children under 16. We do not knowingly collect personal information from children.

International users

We may process information in the United States and other countries where we or our providers operate. By using the service, you understand your information may be transferred to those locations.

Changes

We may update this policy from time to time. We will post the updated version on this page and revise the “Last updated” date.

Contact

Privacy questions:support@flowkeeping.com· Contact page

Privacy Policy